Library 2.0 Manifesto at Pickering

http://www.myplus.ca/manifestofinal.html

1. We will recognize that the universe of information culture is changing fast and that libraries need to respond positively to these changse to provide resources and services that customers need and want.

2. We will educate ourselves about the information culture of our customers and look for ways to incorporate what we learn into library services.

3. We will recognize that libraries change slowly, and will work with our colleagues to expedite our responsiveness to change.

4. We will be courageous about proposing new services and new ways of providing services, even though some of our colleagues will be resistant.

5. We will enjoy the excitement and fun of positive change and will convey this to colleagues and customers.

6. We will let go of previous practices if there is a better way to do things now, even if those practices once seemed so great.

7. We will take an experimental approach to change and be willing to make mistakes.

8. We will not wait until something is perfect before we release it, and we will modify it based on customer feedback.

9. We will avoid requiring customers to see things in librarians' terms but rather will shape services to reflect customers' preferences and expectations.

10. We will be willing to go where our customers are, both online and in physical spaces, to practice our profession.

11. We will not fear competition from the commercial sector but will use it as a resource to refine our approach and benefit our customers.

12. We will validate, through our actions, the library's vital and relevant role in any type of information culture that evolves.

Solutions in a Changing Landscape - OLA 2007

Amazing conference - ideas and inspirations for strategic planning at http://mplola.blogspot.com/